Provide exceptional customer service experience as would be expected in a luxury retail environment by greeting, listening and assisting customers in their needs and by demonstrating an excellent knowledge of the products in the shop.
• Participate in the achievement of your individual and store goals, enhancing and developing the business.
• Discuss with clients and provide advice on general trends in fashion that demonstrates your passion and knowledge for fashion /luxury.
• Build and strengthen relationships with customers –you will be expected to reach out to clients for follow up calls, special events and product launches in the shop.
• Possess the ability to deal with clients of all nationalities and personalities by always making the customer feel welcome in the shop and at ease.
• Your own positive nature and passion for luxury fashion should come across in your sales approach to the customer.
• Contribute to the maintenance of the visual display of product in accordance with the visual standards of the store, and ensure an appropriate level of product is always on display.
• A t least 3 years of retail sales experience working with Fashion brands
. • Must have experience with Mid to High End Luxury Fashion brands.
• University Degree educated.
• Strong written and verbal English communication skills (Arabic is a plus).
• Adequate computer skills (knowledge of Retail Pro is a plus